Verzendbeleid

Shipping Policy

Last updated: 12-04-2025

At MOLOO, we are committed to processing and shipping your orders as quickly and efficiently as possible. Below you’ll find all the necessary information regarding our shipping procedures, delivery times, and costs.

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Order Processing

• Orders are processed within 1–3 business days, unless otherwise stated.

• You will receive an email confirmation once your order is placed, followed by a shipping confirmation with tracking details as soon as your package has been dispatched.

• During peak seasons or holidays, processing times may be slightly longer.

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Shipping Costs

• Standard shipping: Costs Are Completely free on ALL ORDERS.

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Estimated Delivery Times

Delivery time depends on your location:

Please note: Delays caused by couriers or customs are beyond our control.

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Tracking & Delivery

• Once your order has been shipped, you’ll receive a confirmation email with a tracking link.

• You can track your package through our tracking page or directly via the courier’s website.

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Taxes & Customs Duties

• International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer.

• MOLOO is not responsible for any delays caused by customs clearance.

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Incorrect Shipping Address

• Please ensure all shipping information is accurate before completing your order.

• MOLOO is not responsible for lost packages due to incorrect shipping addresses provided by the customer.

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Questions?

If you have any questions about your shipment or delivery options, feel free to contact us at info@moloo.nl or visit our Help Center.